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This may be caused by one of the following reasons:
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You may have entered your Home Address or Date of Birth incorrectly. For security
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The Home Address you have entered for your directorship may be incorrect at Companies
House.
Find out how to change your address
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If your Home Address details are correct and you have verified this with Companies
House, please call us on 0345 045 8081
(Calls charged at standard rate plus your phone company's access charge - please see FAQ's),
Mon - Thurs 8:30am to 5:30pm, Fri 8:30am to 5:00pm.